COOPERATION

As more companies and consumer operate business at national, regional and overseas levels, more Quality Assurance Unit work involves national, regional and international cooperation.

 

Quality Assurance Unit (QAU) cooperates closely with other Rwanda Bureau of Standards Departments to achieve its objectives.

 

Not only internal cooperation, QAU does establish mutual cooperation with other organizations nationally (cooperation with REMA, RDB, DISTRICTS, etc), regionally and internationally through formal and informal agreements. The scope of the cooperation falls into various activities that cover training, complaints handling, certification, testing, etc to promote sound consumer approach.

 

With good cooperation, the public has been empowered with accessible free information to help them exercise their rights and avoid deception on products consumption; RBS also lays a platform for consumers to address complaints regarding substandard products and make good and effective choices when buying goods.